Android update issue
As note 9 does not get updates you need to these steps yourself
Ux bug with multiple icons creates semblance
2 icons for google play > work and personal
It looks like your Samsung Galaxy Note 9 is encountering a loop issue while setting up a work profile, and it's prompting you to install the "Android Device Policy" app to enforce the security policies for your work email.
Here are a few steps to troubleshoot this:
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Ensure Network Connection: Make sure you are connected to a stable internet connection (Wi-Fi or cellular) for the work profile setup to properly download and install the Android Device Policy.
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Check for Updates: Ensure that your device is running the latest version of Android and that the Google Play Store and associated services are up to date.
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Clear Google Play Cache:
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Go to Settings > Apps > Google Play Store > Storage.
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Tap on Clear Cache and Clear Data, then restart your phone.
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Reinstall Android Device Policy:
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Uninstall the existing version of Android Device Policy if you have already installed it.
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Go to the Google Play Store, search for "Android Device Policy," and reinstall it.
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Verify Email Account:
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Make sure the email address (
[email protected]) is correctly added to your account under the work profile. Sometimes removing and re-adding the account can resolve issues. -
Work Profile Reset:
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If the problem persists, you may try to reset the work profile by going to Settings > Accounts > Remove work profile. Then re-initiate the process from the start.
Let me know if any of these steps help resolve the loop issue, or if the issue persists!
Imported from rifaterdemsahin.com · 2024