Customer Discovery Meeting

Tuesday > 11:00

Value Proposition

Training > https://www.devops.engineering/training-program

Consulting > Assesment ( Team Effort )

Contribution > Framework based on DevAIOps ( Implementation )

Customer Profile >

https://www.devops.engineering/customer-profile

3 C > Product ( Value Proposition ) > https://www.devops.engineering/

customer discovery meeting 1

Consult > Coach > Contribute

customer discovery meeting 2

0 to 10 customer leads candidatates

Best Buy - Originally a consumer electronics retailer, Best Buy has been investing in technology to enhance its e-commerce platforms and improve customer interaction with tech solutions.
Capital One - A financial corporation that, while rooted in banking, has been pioneering in transforming itself into a tech company, adopting cloud technologies and DevOps practices to innovate its financial services.
Ford Motor Company - As part of the automotive industry, Ford is increasingly integrating more software and technology in its vehicles and manufacturing processes, moving towards electric vehicles and smart mobility solutions.
Target - A major retailer that is focusing on enhancing its online sales platforms, utilizing data analytics, and improving supply chain operations with technology to better compete in the digital age.
Home Depot - Although a home improvement retailer, Home Depot has been actively adopting technology to manage its inventory, improve customer service, and streamline operations through mobile solutions and online sales enhancements.
McDonald’s - Known for fast food, McDonald's is leveraging technology through its "Experience of the Future" initiative, incorporating self-service kiosks, digital menu boards, and mobile app ordering to enhance customer experiences.
Nike - As a leader in the apparel and footwear industry, Nike is increasingly using digital platforms for customer engagement, personalization of products, and optimizing manufacturing with cutting-edge technologies.
Kroger - This supermarket chain is adopting technology like automated warehouses, digital pricing, and online grocery services to enhance operational efficiency and customer satisfaction.
Walmart - While traditionally a brick-and-mortar retailer, Walmart has been heavily investing in e-commerce, data analytics, and technology solutions to transform into a more tech-forward company.
Marriott International - In the hospitality industry, Marriott is using technology to enhance guest experiences through mobile check-ins, room customizations via apps, and improving operational efficiency with data analytics.

White Paper > https://www.devops.engineering/whitepapers

Questions and Maturity Check List as Lead Magnets > https://www.devops.engineering/maturity-checklist

Calculator > https://www.devops.engineering/roi-calculator

Sample Call with Recruiters > https://rifaterdemsahin.com/2024/04/23/picthing-the-devops-engineering-service-products-with-recruiters/

customer discovery meeting 3

updated

customer discovery meeting 4

DevAIOps Meeting

The speakers discussed the challenges of convincing business owners to invest in employee development for AI and DevOps practices. Maria emphasized the importance of understanding customer needs, while Judy stressed the need for simplicity in software quality control and testing. Rifat shared his experience building a service-based product, and Mariana highlighted the importance of AWS specialization and software engineering. Speaker 3 emphasized the value of automation and AI in streamlining processes, while Speaker 2 discussed the potential for opportunities in high performance computing and AI. Unknown Speaker expressed skepticism towards full cloud adoption by large organizations. The speakers grappled with the balance between providing valuable services and addressing the reluctance of business owners to invest in employee development, with a focus on identifying and targeting potential customers for their AI consulting services.

Transcript and Summary

https://otter.ai/u/blkx3EQIdCJitXPncwhyB3FM2so?view=transcript

Action Items

[ ] Review and provide feedback on the website pages.
[ ] Consider focusing on high performance computing (HPC) and AI infrastructure projects initially instead of apps.
[ ] Research the typical tender process and identify potential customer pain points.
[ ] Research potential third party vendors and competitors in the relevant industries.
[ ] Develop a simple calculator tool to demonstrate potential cost savings to customers.
[ ] Update the team member profiles and LinkedIn links on the website.
[ ] Send Chidi the meeting invite for the next meeting.

Outline

Using LinkedIn and Google Meet for business meetings.

Speaker 1 discusses using AutoPilot to transcribe and create meeting notes, while Speaker 3 finds it "cool" (0:01:28).
Speaker 1 shares their screen to show an email from a contractor, Chidi.
Speaker 1 discusses adding links for colleagues, including Ibukun in Scotland and Chidi with SAP enterprise systems.

AI-powered DevOps engineering and customer profile for lead generation.

Speaker 1 discusses DevOps engineering and positioning, seeking feedback from team members.
Speaker 3 shares their experience in operations and quality assurance, including software testing.
Speaker 2 describes themselves as an Enterprise Architect and AWS specialist, focusing on simplicity.
Teams are working on a service-based product with AI-based CI CD workflows, with customer profiles and training programs in place.
Speaker discusses ideal customer profile for AI ops consulting services, including market capitalization, team structure, and industry.
Speaker identifies 10 potential customer lead candidates in UK, Europe, and US, based on customer profile.

AI adoption and its impact on companies, with a focus on high-performance computing.

Speaker 2 questions the validity of their value proposition in the rapidly evolving AI industry.
Speaker 2: Courses on Udemy won't coach AI, so focus on HPC for dev AI ops metrics.

Positioning a company in the AI market, targeting small to medium-sized businesses.

Speakers discuss targeting IT directors or procurement for better access to companies.
Speaker 2 discusses the importance of understanding the competitive landscape in the tendering process.
Speaker 2 identifies the four main players in the space and their capabilities.
Speakers discuss positioning themselves as AI consultants for small to medium-sized businesses.

Offering AI solutions to clients, focusing on training and consulting.

Speaker 3 worries that training will be overlooked in favor of deployment and handover.
Speaker 1 proposes coaching and consulting services to help companies understand and implement AI technology.
Speakers discuss developing a simple calculator to show customers how much money they can save.

AI training and market opportunities.

Speaker 2 sees opportunity for first-mover advantage in online education.
Speaker 2: High performance computing and generative AI opportunities for companies.
Speaker 2: Companies with internal AI teams can be helped to implement AI capabilities.
Speakers discuss hybrid cloud solutions for large organizations, prioritizing data protection.

Trainings and coaching for businesses.

Speakers agree on importance of consulting services to improve business processes.
Key takeaway: B2B training providers face resistance from business owners who view training as a personal responsibility.

Updates

Before

customer discovery meeting 5